During any campus crisis, families want timely, accurate, credible, consistent information. Communicating with families about COVID-19 is...

Many universities recently sent messages to students, faculty, and staff explaining that students would stay at their permanent address...

Faculty members are quickly moving classes online. But are administrators prepared to manage mission-critical meetings while practicing...

When I went to college, my Dad drove me eight hours to the college of my choice and dropped me at the curb with one big suitcase. I moved...

Student voices. They sometimes speak up in some classrooms, speak out about certain incidents, and shout loudly at most athletic events....

Universities generate data. Some of it is created for clearly defined uses in the same way that chefs pick specific ingredients to make a...

Meetings are the administrative equivalent of grading. Meetings can fill an administrator’s calendar in much the same way that grading...