Four Tips for Communicating with Families during Crisis
During any campus crisis, families want timely, accurate, credible, consistent information. Communicating with families about COVID-19 is...
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From Playing Telephone to Partnering with Parents
Many universities recently sent messages to students, faculty, and staff explaining that students would stay at their permanent address...
COVID-19 and No-drama Meetings
Faculty members are quickly moving classes online. But are administrators prepared to manage mission-critical meetings while practicing...
Helicopters and Trailblazers
When I went to college, my Dad drove me eight hours to the college of my choice and dropped me at the curb with one big suitcase. I moved...
Student Voices
Student voices. They sometimes speak up in some classrooms, speak out about certain incidents, and shout loudly at most athletic events....
Data Diving
Universities generate data. Some of it is created for clearly defined uses in the same way that chefs pick specific ingredients to make a...
Teams and Taskforces
Meetings are the administrative equivalent of grading. Meetings can fill an administrator’s calendar in much the same way that grading...