Four Tips for Communicating with Families during CrisisDuring any campus crisis, families want timely, accurate, credible, consistent information. Communicating with families about COVID-19 is...
From Playing Telephone to Partnering with ParentsMany universities recently sent messages to students, faculty, and staff explaining that students would stay at their permanent address...
COVID-19 and No-drama MeetingsFaculty members are quickly moving classes online. But are administrators prepared to manage mission-critical meetings while practicing...
Helicopters and TrailblazersWhen I went to college, my Dad drove me eight hours to the college of my choice and dropped me at the curb with one big suitcase. I moved...
Student VoicesStudent voices. They sometimes speak up in some classrooms, speak out about certain incidents, and shout loudly at most athletic events....
Data DivingUniversities generate data. Some of it is created for clearly defined uses in the same way that chefs pick specific ingredients to make a...
Teams and TaskforcesMeetings are the administrative equivalent of grading. Meetings can fill an administrator’s calendar in much the same way that grading...